Fast, decisive and informed.

Fast, decisive and informed.
In the late 1980s, Delta Airlines struggled to address a series of incidents, including pilots landing at the wrong airport. The incidents were typically due to some poor decision made by a Delta pilot, resulting in Miami-bound planes landing in Fort Lauderdale, for example. However, Delta Airlines’ efforts to correct for these errors seemed to have little effect.
We conducted an Ethical Culture Assessment for a large African financial institution that laid the foundation for a two-year transformation to strengthen its leadership values and translate its purpose into consistent decisions and actions.
A clear purpose statement can make a business stand out from its competition – but what makes a statement become more than just words?
Instead of focusing solely on changing the behaviour of individual staff, companies must simultaneously tackle the cultural factors and policies and systems which shape this behaviour.
We conducted an Independent Ethical Cultural Assessment to offer robust, evidence-based insight into Clifford Chance’s ethical culture to help mitigate risk and build foundations for enduring trust.